Thanks for shopping at Yellow Turtle!
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 days to return an item from the date you received it.
Returns after 14 days and up to 30 days of ship date, will receive store credit.
No refunds or store credit after 30 days.
Sale items are final sale and cannot be returned.
To be eligible for a return, your item must have tags, be unused and in the same condition that you received it. Your item must be in the original packaging. Please also include the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are nonrefundable.
1799 Mountain Road
Stowe, VT 05672