Return & Refund Policy

Thanks for shopping at Yellow Turtle!

If you are not entirely satisfied with your purchase, we're here to help.

 

RETURNS

You have 14 days to return an item from the date you received it for a full refund. (Excluding Shipping & Handling Fees)

Returns after 14 days and up to 30 days of ship date, will receive store credit. (Excluding Shipping & Handling Fees)

No refunds or store credit after 30 days.

Sale (discounted) items are final sale and cannot be returned.

To be eligible for a return, your item must have tags, be unused and in the same condition that you received it. Your item must be in the original packaging. Please also include the receipt or proof of purchase.

 

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

Shipping & Handling Fees Excluded in refund.

You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 

SHIPPING RETURNS

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are nonrefundable.

 

SHIP TO

Yellow Turtle

1799 Mountain Road

Stowe, VT 05672